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Welcome to PayPal's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
Knowledge Base (FAQ)
- The PCI DSS Attestation of Compliance (AoC) documents are at version 3.2.1, while PCI DSS version 4.0 became mandatory on April 1, 2024. Why this might be happening?
- What should I do if I don't receive the email within a few minutes?
- Why is my business information required to download a compliance report?
- I have additional question(s) about compliance reports. How can I get support with these questions?
- Why am I not able to access the view and download features?
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PayPal Trust Center Updates
We are excited to share the 2025 Coalfire Braintree SAQ Eligibility Analysis Whitepaper, which provides an in-depth review of Braintree’s payment integration methods and their eligibility for PCI DSS SAQs. This comprehensive analysis highlights how merchants can streamline PCI compliance using Braintree’s solutions such as Hosted Fields, Drop-In UI, Mobile SDKs, and GraphQL APIs. Download the whitepaper now to gain valuable insights and guidance for achieving PCI DSS compliance effectively.
The Bridge Letters for all of our SOC reports have been updated through today. Please be aware that Bridge Letters are updated on a quarterly basis. For any off-cycle Bridge Letter requests, please reach out to compliance-reports@paypal.com. Thank you.
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